• Intake Workers

    Posted on January 2, 2018 by in
    The SHARE Program/a program of Leyden Family Service
    Published
    January 1, 2018
    Location
    Job Type
    Full-time
    Certifications
    CADC
    Street
    1776 Moon Lake Blvd

    Description

    The SHARE Program is a JCAHO accredited, non-hospital based, 68 bed residential substance abuse treatment facility located in Hoffman Estates. We are seeking multiple candidates for part-time and full-time Intake Workers in our fast-paced Intake Department that is open 7 days a week, including evenings and holidays.

    Job Duties Include:

    • Promptly respond to incoming & outgoing calls within a high call volume department
    • Collect clinical information from potential clients, their family members, and/or referral source that are seeking treatment
    • Perform the initial assessment with clients
    • Verify insurance benefits and information gathering with insurance companies
    • Obtain pre-authorization from clients’ insurance provider
    • Coordinate client information and the arrival of new clients
    • Conduct intake process
    • Determine and advise potential clients and/or case worker on the appropriate level of care and provide referrals
    • Advise prospective clients, their family members, and/or case workers on the program, policies and procedures
    • Coordinate care with the treatment team
    • Report to the Inpatient Supervisor
    • Respond to other duties that may be assigned

    Required Qualifications:

     

    • CADC
    • Minimum of 1 year in substance abuse field
    • Minimum of 1 year experience in an Intake/Admissions role

     

     

    Skills:

    Must possess flexibility to be able to manage multiple tasks simultaneously

    Must possess strong communication skills (verbal and written) and professional phone etiquette

    Must possess strong attention to detail

    Must possess efficiency to work independently and within a team

    Must be familiar with Electronic Medical Record system

    Apply
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