• Intake Department Counselor

    Posted on July 25, 2019 by in
    July 25, 2019
    Hoffman Estates
    Job Type
    Certification Type
    Company Name
    The SHARE Program a program of Leyden Family Service
    Your Name
    Jill Wilson
    Address 1
    1776 Moon Lake Blvd.


    Leyden Family Service and Mental Health Center

    The SHARE Program


    The SHARE Program is a JCAHO accredited, non-hospital based, residential substance abuse treatment facility located in Hoffman Estates. We are seeking a candidate for part-time Intake Counselor in our fast-paced Intake Department that is open 7 days a week, including evenings and holidays.

    Job Duties Include:

    Promptly respond to incoming & outgoing calls within a high call volume department

    Collect clinical information from potential clients, their family members, and/or referral source that are seeking treatment

    Perform the initial assessment with clients

    Verify insurance benefits and information gathering with insurance companies

    Obtain pre-authorization from clients’ insurance provider

    Coordinate client information and the arrival of new clients

    Conduct admission process

    Complete Biopsychosocial Assessments

    Determine and advise potential clients and/or case worker on the appropriate level of care and provide referrals

    Advise prospective clients, their family members, and/or case workers on the program, policies and procedures

    Coordinate care with the treatment team

    Report to the Inpatient Supervisor

    Respond to other duties that may be assigned

    Required Qualifications:


    Minimum of 1 year in substance abuse field

    Minimum of 6 months experience in an Intake/Admissions role


    Preferred Qualifications:

    Bachelor’s or Master’s degree in Counseling, Social Work, or another related field

    LPC or LSW

    Minimum of 1 year clinical experience preferably at the Inpatient level of care



    Must possess flexibility to be able to manage multiple tasks simultaneously

    Must possess strong communication skills (verbal and written) and professional phone etiquette

    Must possess strong attention to detail

    Must possess efficiency to work independently and within a team

    Must be familiar with Electronic Medical Record system

    Must be able to toggle between computer screens, have a discussion, and take notes simultaneously





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