• Intake Counselor

    Posted on January 18, 2019 by in
    January 17, 2019
    Hoffman Estates
    Job Type
    Certification Type
    Company Name
    The SHARE Program, A Program of Leyden Family Service
    Your Name
    Jill Wilson
    Address 1
    1776 Moon Lake Blvd.


    Leyden Family Service and Mental Health Center
    The SHARE Program

    The SHARE Program is a JCAHO accredited, non-hospital based, residential substance abuse treatment facility located in Hoffman Estates. We are seeking a candidate for full-time Intake Counselor in our fast-paced Intake Department that is open 7 days a week, including evenings and holidays.
    Job Duties Include:
    • Promptly respond to incoming & outgoing calls within a high call volume department
    • Collect clinical information from potential clients, their family members, and/or referral source that are seeking treatment
    • Perform the initial assessment with clients
    • Verify insurance benefits and information gathering with insurance companies
    • Obtain pre-authorization from clients’ insurance provider
    • Coordinate client information and the arrival of new clients
    • Conduct intake process
    • Complete Biopsychosocial Assessments
    • Determine and advise potential clients and/or case worker on the appropriate level of care and provide referrals
    • Advise prospective clients, their family members, and/or case workers on the program, policies and procedures
    • Coordinate care with the treatment team
    • Report to the Inpatient Supervisor
    • Respond to other duties that may be assigned

    Required Qualifications:
    • CADC
    • Minimum of 1 year in substance abuse field
    • Minimum of 6 months experience in an Intake/Admissions role
    Preferred Qualifications:
    • Bachelor’s or Master’s degree in Counseling, Social Work, or another related field
    • LPC or LSW
    • Minimum of 1 year clinical experience preferably at the Inpatient level of care
    Must possess flexibility to be able to manage multiple tasks simultaneously
    Must possess strong communication skills (verbal and written) and professional phone etiquette
    Must possess strong attention to detail
    Must possess efficiency to work independently and within a team
    Must be familiar with Electronic Medical Record system

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