• CADC Case Manager

    Posted on December 6, 2017 by in
    Rincon Family Services
    Published
    December 6, 2017
    Location
    Job Type
    Full-time
    Certifications
    CADC
    Street
    3710 N Kedzie Ave

    Description

    Rincon Family Services (RFS) is a not-for-profit community organization, established in 1972 to combat the epidemic use of heroin and violence that were dismantling communities throughout Chicago. RFS is dedicated to rendering compassionate and effective programs that promote the quality of life by serving as a catalyst to advocate, educate, and empower individuals and their families.

    POSITION SUMMARY: The Case Manager works as a member of a multi-disciplinary team providing therapeutic and rehabilitative services, counseling, case management and integrated dual diagnosis treatment. The team works to address all treatment needs, including crisis management, substance abuse treatment, medication management, physical health treatment, mental health treatment, accessing benefits and entitlements, and other supportive services.

    RESPONSIBILITY: Under the direct supervision of the Intact Program Supervisor, the case manager carries responsibility to provide assessment, case management, and referrals. Assists with the coordination of the assessments and referrals to adult clients, development and implementation and revision of the case management needs and services. Other duties as assigned.

    ESSENTIAL DUTIES: The Case Manager must demonstrate the ability to perform the following:

    • Effectively use written, verbal, and non-verbal communication to communicate ideas to supervisor and other peers and clients.
    • Maintain a positive and productive work environment for clients.
    • Conflict resolution and problem solving skills. Recognize and distinguish between productive and non-productive conflict and appropriately use effective conflict resolution techniques to respond to problems, conflicts and grievances.
    • Case Management/ Service Planning skills. Develop problem and goal lists and aftercare plans: prioritize problems and plans appropriate methods of addressing problems, make appropriate referrals.
    • Individual service: Develop therapeutic relationships with clients and use communication skills to engage them in planning and following up referrals: identify obstacles to recommendations and minimize their impact.
    • Crisis intervention: Identify potential conflicts and implement crisis intervention techniques to prevent or intervene in potential crisis situations.
    • Documentation and writing: Use clinically appropriate professional terminology to complete forms and records, accurately documenting client session, planning, and progress.
    • Develop and maintain relationships with community based organizations.
    • Develop and maintain a community referral binder with the contact information of community based organizations.

    MINIMUM QUALIFICATIONS:

    A Case Manager must meet the following qualifications:

    • Associate’s Degree in Human Services strongly preferred.
    • CADC certification required.
    • High School Diploma or equivalent.
    • As evidenced by previous work experience, academic background, and in-service or other training, the BHC shall demonstrate a strong understanding of how to:
    • Identify precipitating events;
    • Assess family, social and work relationships
    • Conduct a mental status assessment
    • Document a DSM diagnosis
    • Write and implement or supervise implementation of a treatment plan
    • Attend all required meetings, committees, and trainings according to program standards.
    • Participate in QI process.
    • Participate in regular supervision from the Program Supervisor seeking additional supervision whenever necessary. Minimum requirement two hours of documented supervision per month.
    • Provide coordination and linkage with community agencies.
    • Perform other duties as assigned.

    *

    CORE COMPETENCIES:

    • Good listening, communication and case management skills. Able to tailor communication styles to make the client feel comfortable.
    • Ability to engage clients in a clinically and respectful manner.
    • Initiative and big-picture thinking.
    • Case management and Planning skills.
    • Understanding of legal issues of this population.
    • Understanding of addiction issues of this population.
    • Understanding of mental illness issues of this population.
    • Understanding of internal and external medical and supportive services.
    • Cultural competence and sensitivity.
    • Fast, accurate documentation skills.
    • Effective oral and written communication skills.

    *

    OTHER REQUIRED ABILITIES:

    • Fluent in Spanish, bicultural applicants strongly preferred.
    • CADC certification required.
    • Ability to work effectively with peers, individual clients and groups.
    • Desire to learn new skills.
    • Knowledge of community and social service agencies.
    • Ability to maintain accurate records and necessary paperwork.
    • Knowledge of de-escalation methods or ability to be trained in de-escalation methods.

    PHYSICAL DEMANDS: The Case Manager must be able to successfully perform essential functions of this job including carry charts to and from their offices/desks, prepare for group activities that may entail moving chairs and/or tables, carrying bags/boxes of food or decorating group activity areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability.

    WORK ENVIRONMENT : The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Majority of work duties would be conducted in the field which would require travel and having a reliable vehicle.

    MINIMUM QUALIFICATIONS:

    A Case Manager must meet the following qualifications:

    • Associate’s Degree in Human Services strongly preferred.
    • CADC certification required.
    • High School Diploma or equivalent.
    • As evidenced by previous work experience, academic background, and in-service or other training, the BHC shall demonstrate a strong understanding of how to:
    • Identify precipitating events;
    • Assess family, social and work relationships
    • Conduct a mental status assessment
    • Document a DSM diagnosis
    • Write and implement or supervise implementation of a treatment plan
    • Conduct and document a mental health intake assessment
    • Must meet Corporate Compliance privileging requirements as required by FTCA.
    • Must pass a pre-employment drug screen, TB Test, and background check. This includes clearance by the DHS Background Check Unit.
    • Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
    • Must be able to climb stairs several times a day.
    • Must adhere to agency’s non-discrimination policies.
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