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Resident Screening – The process by which a resident is determined appropriate and eligible for admission to a particular program.

Resident Intake – The collecting of resident information gathered at the beginning of the stay for use in the assessment of a resident for residential extended care.

Resident Orientation – Individual or group sessions to familiarize clients with program services, expectations and goals.

Resident Assessment – The process by which a specialist evaluates the intake information collected in order to determine the appropriate services.  This includes knowledge and application of the ASAM PPC2 and recovery support systems.

Recovery Planning – Defining areas of problems and needs, establishing long and short-term goals and developing appropriate strategies for reaching these goals.

Case Management – Activities which bring services, agencies, resources or people together within a planned framework of action toward the achievement of established goals.  It may involve liaison activities and collateral contacts.

Crisis Intervention – Those services which respond to an alcohol and/or drug abuser’s needs during acute emotional and/or physical distress.

Resident Education – Seminars or workshops which have the major goal of increasing the residents knowledge and recognition of significant symptoms and patterns of problematic behavior.

Referral – Identifying the needs of the resident that cannot be met by the specialist or the agency and assisting the resident to utilize the support systems and community resources that are available.

Intervention – The formalized process of attempting to interrupt the progression of alcohol and/or drug abuse/dependency as indicated by high-risk behaviors.

Record Keeping – Recording the results of the assessment and recovery plan, writing reports, continued stay reviews, discharge summaries and other resident related data.  This includes written communication-letters with other professionals regarding a resident’s needs and recovery planning.

Consultation – Relating with counselors and other professionals in regard to resident recovery servies to assure comprehensive, quality care for the resident.

Outreach – Direct contact by a specialist with persons in a community setting to identify and/or assist persons with substance abuse related problems.

Clinical Supervision – The process of assuring that each recovery specialist is provided monitoring and feedback to assure that quality recovery support services are being delivered.

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